From time-to-time difference between individuals or groups distorts into conflict. One way to consider conflict is to think of it as dialogue between beings that has extended beyond what the parties to the dialogue can manage. There can perhaps be a tendency amongst human beings to assume that we are “all able”, “all able” to manage any communication, thoughts, feelings, … Read More
“Sometimes the greatest thing people have in common, is the difference between them” – creating common ground through the recognition of difference
Any dispute is a manifestation of a difference, whether that be between individuals, groups, or nations. It can probably be termed as difference with particular attributes, for example difference that involves two or more relatively fixed positions, and difference that usually holds an amount of heightened emotion for those involved. But as we investigate the dispute in a mediation, what … Read More
How a mediator’s “presence” and embodied experience may be used in service of dispute resolution
In training to be a mediator we learn skills, techniques, approaches, important aspects of how to handle challenging and entrenched disputes. We take these tools into our mediations and apply them in nuanced fashion to help the parties move on from the conflict that constrains their business, work relationship, child’s well-being (eg SEN Mediation). However, the more I’ve practiced as … Read More
When in conflict, go towards conflict
Humans are individually unique beings. No one person is the same. Obvious huh? Well maybe, and yet so often we adopt similar patterns of behaviour to those around us; it can sometimes appear that the differences between us is a matter of semantics. From such confluence (Perls, Hefferline, Goodman, 1951) develops formulised and patterned approaches to managing contact with the … Read More
Dialogue, as an antidote to the politics of outrage.
These are fevered times, where public debate has a sort of boom and bust quality. As an issue emerges the tendency is for people to stand up, shout loud, and stand firm. Positions are taken, “cyclists are a danger to themselves and others”, “car drivers act like they own the road”. These positions are often accompanied by “outrage”, a sharp … Read More
How on earth do we disagree?
A few years back now, on a whim, I decided I was going to drive from London in the UK, 50 miles north to Luton, so I could be there during an EDL (English Defence League, far-right group) rally. I’m drawn to edges, and to what I don’t know. I’m also fascinated by human beings and their world; I spend … Read More
Right Here, Right Now – shifting conflict in the present moment
In a dispute between two people, there is always a history. One of our jobs as mediators is to help those who have courageously committed to mediation to navigate that story. We support mediation participants to explore past events that have led to the feelings of hurt or distress that often lie at the centre of conflict. As mediators we … Read More
Unexpressed Feelings
I have seen it said that feelings and emotions can get in the way of understanding and empathising with people. From my experience as a mediator in “high feeling” mediation meetings, I can see this point. Feelings and associated emotions can be heightened and expressive, to a point where it is difficult for one, other, or both sides to clearly … Read More
