Mediation is a proven and established method through which individuals, groups, and organisations resolve and move on from difficult disputes.

Conflict absorbs a huge amount of time and emotional reserves, and can be costly. In one sense, mediation helps people in dispute reach an agreement to avoid lengthy formal and/or legal processes. In its broader context, it enables us to lay personally and emotionally difficult conflicts to rest, and reduces stress and upset. Mediation is a well-recognised and effective tool that is used in disputes across many different areas of life. It is a voluntary, confidential, and without prejudice process.

In mediation, our central goals are to:

  • support people to reach a settlement that is acceptable to all involved

  • foster positive relationships between the parties concerned, particularly relevant where there is an ongoing relationship after the mediation

We do this by:

  • creating a confidential space

  • retaining impartiality

  • focusing on the needs and interests of parties in the here and now

  • constructively challenging assumptions and current practice where this will help move a situation or impasse forward

  • maintaining a non-judgemental and open relationship to all parties

Mediation service in West London

We are based in West London and provide mediation across a wide geographic area, both locally and further afield, including Acton, Barnes, Brentford, Chiswick, Ealing, Feltham, Greenford, Hammersmith, Hanwell, Hounslow, Isleworth, Kingston, Putney, Shepherd’s Bush, Southall, Richmond, Teddington, Twickenham, and Wembley.

Mediation clients come to us from a range of backgrounds and industries. These include private business, schools, hospitals, and other statutory sector bodies, as well as individuals, families, and community groups that need a resolution to disputes.

If you’re wondering whether mediation is the right option for you, please contact us for an informal, and completely confidential, telephone discussion about your particular situation. This initial consultation is free of charge.

To learn more about the practicalities of mediation with go-dialogue, click here
Civil Mediation Council