All conflict arises in a system or systems. The focus of this article is to investigate this statement and the application of conflict resolution practices in light of it. It follows on from the previous article on the meaning of “conflict”. I mediate conflicts on a weekly basis where the participants are two colleagues or two family members. I regularly … Read More
Working with shame in conflict resolution
Shame is an essential pro-social force. Our experiences of shame are reflective of the fact that we have values and ideals, which in turn help us cooperate as human beings and live in community. Shame helps us care what others think and take responsibility, and is essential for constructive, collaborative, and loving relationships. However, shame, as with most life experiences, … Read More
Awareness – the power to transform conflict
“Awareness is like the glow of a coal which comes from its own combustion” (Perls, Hefferline, Goodman, 1951: 75) Writing about mediation, dialogue, and the practice of conflict transformation, is one way by which I reflect on and develop my practice. It has been a few months since I last wrote and I’ve missed that space to grapple with and … Read More



