Training is designed on a bespoke basis for the needs of a particular organisation.
Our clients have a strong desire to deliver on their organisational and individual goals and aspirations. In doing so, managing differences and difficulties between them, their staff, or their customers is one key aspect. We run training courses to support companies, public sector organisations, and charities to manage the emergence and manifestation of disputes in the workplace.
Sample training modules may include:
recognising the signs and symptoms of conflict
managing and taking responsibility for thoughts and feelings
developing skills and techniques to discuss differences with a colleague
managing conflict between others
Our training particularly aims to raise awareness in the individual of their own impact on, and responsibility for, inter-personal relationships. We draw on techniques from a variety of sources, these include the non-violent communication work of Marshall Rosenberg, and themes from the relational field of Gestalt psychology.